SUMMER '21 RELEASE
Welcome to ShipBob's inaugural Summer '21 Release hub, where you can learn how our latest innovations help you create delightful customer experiences that scale your business across new locales and channels.
Check out the videos below from ShipBob's Product Team, and read more about the latest features.
To consult with our experts about these new features, complete the form below.
COVERAGE ACROSS THE CONTINENTAL US FOR 2-DAY ORDERS
CUSTOMER RETENTION INCREASE WITH CUSTOM UNBOXING
APPS AND INTEGRATIONS
We're excited to share the latest ways ShipBob is helping ecommerce brands offer fast, reliable, and affordable shipping experiences to delight customers.
From fast shipping options across the globe to strategic recommendations to optimize inventory placement to reduce shipping costs, these features are engineered to help you grow!
Bring 2-day shipping to your customers across the United States.
Your customers demand 2-day shipping. You can now deliver a fast shipping promise, while still owning your brand, your data, and your entire customer experience.
With ShipBob, you have the ability to achieve 100% 2-day shipping coverage across the continental United States, even from just one fulfillment center.
ShipBob 2-Day Express is offered at all US fulfillment center locations. Learn more.
Identify how to reduce shipping costs and transit times.
Discover insights and recommendations on where to store inventory based on your historical orders shipped with ShipBob. Using ShipBob’s technology developed by Data Scientists, you can visualize how to optimize your inventory placement across the ShipBob network.
Toggle between 1-4 US regions at a time to see changes in your average fulfillment cost per order, average zone, and average time in transit.
Now available in the ShipBob dashboard! Learn more.
Automatically leverage our diversified carrier portfolio that further reduces transit times and offsets congestion with larger carriers.
We've added four new regional carriers within the US to certain fulfillment centers this year! LSO, OnTrac, CDL, and UDS each have more than 20 years of experience and specialize in both B2C and B2B parcel deliveries.
We automatically leverage these regional carriers out of select US locations to help deliver your orders to end customers quickly, reliably, and affordably. Learn more.
Offer expedited delivery from ShipBob’s fulfillment centers across the globe.
When you ship orders from our non-US locations, you can now provide expedited shipping for your customers (in addition to standard ground shipping).
This includes our fulfillment centers in Canada (1-3 business days within Canada), Ireland (1-3 business days to anywhere in the EU), and England (1-2 business days within the UK). Australia will support expedited shipping starting in October 2021!
Customization showcases your brand, wows your customers, and delivers delightful brand experiences.
ShipBob's Customization suite is full of new and existing customization capabilities to help you prepare for the upcoming peak season, and boost conversion, repeat purchase, and brand loyalty year-round.
Offer branded, personal gift notes to your shoppers.
We're excited to announce the ability to print and include custom gift notes in orders!
Gift notes will print in black and white on ShipBob's 4"x6" thermal paper and can display up to 500 text and special characters for your customer. We'll also display your brand logo on the gift note if desired.
The new feature is now available by request for Shopify and WooCommerce stores, ShipStation, and using our developer API. Learn More.
To get started, request more information.
We want to provide you with seamless connectivity, help you activate consistent and elevated customer experiences across multiple sales channels, and enable you to use more of the tools you love in a way that feeds into your fulfillment dashboard.
We’re always building out new integrations based on customer feedback. Read on for our most requested apps of the Summer.
Reach 100M+ shoppers and unlock 2-day shipping and badging for your Walmart orders.
Gain Walmart 2-Day Shipping badges that can be seen by the 120 million unique monthly visitors to Walmart’s online properties.
With ShipBob, you have the ability to achieve 100% 2-day shipping coverage across the continental United States, even from one fulfillment center.
As a preferred Walmart TwoDay partner, ShipBob can help fast-track the approval process for you to sell on Walmart Marketplace and join their TwoDay program. Learn more.
Connect, manage, and automate commerce operations through this direct integration.
Through a new direct integration with Linnworks, you can get a single source of truth for inventory counts, orders, and shipment tracking. Learn more.
Enable flawless customer support for your online store with this new integration.
We’ve launched a direct integration with eCommerce helpdesk leader, Gorgias, to provide best-in-class customer support for your online store. The integration provides you with easy access to all ShipBob order data within the Gorgias platform. Learn more.
Minimize overselling with our latest Shopify integration enhancements.
Our new Inventory Quantity Sync feature compares inventory counts in ShipBob and Shopify every 15 minutes and uses smart logic to only update the quantity in Shopify if ShipBob shows lower stock levels, or if ShipBob has a stock increase due to restocking, warehouse receiving orders, etc.
Our new Inventory Threshold feature creates a safety buffer that helps you minimize overselling, keeping a set amount of inventory on hand. Once you specify the safety buffer quantity, ShipBob will post 0 units available to Shopify when your inventory counts fall below the level you set.
Both of these features can be enabled in your dashboard today on your Account Settings page under Store Management settings.
Offset shipping emissions with forest carbon credits.
Our direct integration with Pachama, a mission-driven technology platform, helps you easily offset your emissions from shipping orders.
The integration automatically pulls your shipping information from ShipBob to calculate associated emissions, so you can offset with carbon credits and fund high-impact forest conservation and restoration projects worldwide. Learn more.
ShipBob is committed to helping small and medium sized ecommerce brands grow their brands globally.
All of our global fulfillment centers run on ShipBob’s warehouse management system, SLAs, and support team to provide the same level of world-class fulfillment and transparency through our dashboard.
Check out the latest investments in our global network of fulfillment centers and innovations in our in-app capabilities to help you expand your business and reach more customers.
In 2019, Australia was cited as the 10th largest B2C ecommerce market in the world, worth $33.1 billion AUD. With Australia's ecommerce market growing rapidly, there are many opportunities to grow your business globally.
ShipBob Australia, located in Melbourne, is now live and shipping orders within Australia. We've partnered with Australia Post for standard shipping to start, and will support expedited shipping, returns, and shipments from Australia to additional nearby destinations like New Zealand very soon!
Ship orders within the United Kingdom, and now to the EU, from ShipBob's new UK fulfillment center in Manchester, England.
Located near major ports, it leverages DPD and Royal Mail for standard and expedited shipping, and can process your returns.
Ship orders from ShipBob's fulfillment center in Kilkenny, Ireland to your shoppers in the EU. ShipBob partners with DHL and UPS for standard and expedited shipping, and can process returns at our Ireland location.
We’ll be launching a second Europe location in Central (mainland) Europe later this Fall! Both locations can be used for EU-to-EU shipments.
Ship orders from ShipBob’s Ottawa, Canada fulfillment center to destinations within Canada.
We partner with Canada Post and FedEx to offer both standard and expedited shipping options, and we support returns.
We've added FedEx CrossBorder to our list of carrier services to improve our international delivery from ShipBob's 17+ US-based fulfillment centers.
When optimal, FedEx Crossborder will automatically be leveraged for standard orders from the United States to supported international destinations.
Apply rules to only fulfill orders from specific fulfillment centers based on the destination country.
Only want our Canada fulfillment center to fulfill orders with shipping destinations in Canada? Want to make sure non-US orders don't get fulfilled from the US (i.e.., if you don’t want us to ship from the US to Canada if you run out of stock in Canada)? We’re making it easy and flexible for you to update which ShipBob fulfillment centers ship which orders across our global fulfillment network using our destination-based rules.
The new rules are available from the Locations page in the dashboard today for all merchants. Learn more.