Stand out with customization at scale.
Happy customers make for happy holidays!
So how do you deliver a delightful customer experience during peak season this year? By investing in customizations that elevate, personalize, and distinguish your brand.
ShipBob’s Customization Suite can help you create unforgettable unboxings during peak that inspire customer loyalty — even beyond the holiday season.
Gift Notes
Elevate the gift-giving experience this holiday season with custom gift notes.
Let your shoppers add their own personal messages during checkout, and we'll print the gift message and pack it with their order.
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Sender Labels
Showcase your brand from the moment your order reaches your customer’s door.
All ShipBob customers can add their brand's name on the shipping label free of charge.
Marketing Inserts
Surprise and delight your customers with holiday inserts, discount codes, and more!
Use ShipBob’s automation rules, or our bulk order edit feature to add marketing inserts to orders.
Branded Packaging
Seeing your product for the first time can leave a serious impression. Make it even better with custom boxes or mailers.
ShipBob's box algorithm will select the optimal custom packaging choice for each order.
Branded packaging is available today for all customers and in all of our global fulfillment centers.
Kitting
From building custom boxes and adding stickers, to inserting custom dunnage and more, let's customize your orders to stand out!
You can even get instant kitting quotes directly from your ShipBob using our price estimator.
Kitting is available for all customers and in all of our global fulfillment centers.
Real-Time Tracking
Your customers want instant updates on their orders, and now you can share order tracking with customers faster.
We have you covered. Order tracking automatically syncs between ShipBob and store integrations within minutes.
We support real-time tracking for Shopify, Squarespace, Ebay, ShipStation, WooCommerce, BigCommerce, and BackerKit integrations.
Omnichannel presence means more presents.
Shoppers are already combing the aisles, scrolling through websites, and swiping in apps in search of this season’s deals.
Wherever customers are, you also want to be — and that means mastering your multichannel strategy.
ShipBob helps you reach and deliver to customers everywhere. Whether you’re selling your product on your website, across hundreds of Target stores, or through the Walmart Marketplace, you can meet customers where they’re shopping — and manage it all through a single platform.
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FBA Prep Automation
Get the unmatched ability to seamlessly create FBA prep inventory transfer orders directly in your ShipBob dashboard.
Automatically generate Amazon labels during ShipBob's fulfillment process, drastically reducing manual intervention, saving you time and effort, and getting orders fulfilled quicker.
Amazon FBM around the world
Not only can you fulfill Fulfilled by Merchant (FBM) orders for Amazon's marketplaces in the US, Canada, and Mexico, but ShipBob now fulfills orders for Amazon’s marketplaces in Australia, the United Kingdom, Germany, France, Spain, Italy, and Poland.
ShipBob’s integration with Amazon connects to all these unique Amazon storefronts for FBM to sync products, orders (via auto, bulk, or manual syncing), inventory, and real-time tracking between platforms.
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B2B Suite
Looking for an easier way to grow your footprint, meet retailer compliance guidelines, and fulfill wholesale orders? ShipBob has you covered.
We now support 75+ top retailers through EDI-automated online and/or in-store B2B fulfillment. Our most recent retail dropshipping and distribution additions include Nordstrom, Walgreens, Albertsons, and Fanatics.
Leverage our expansive network across the United States using our EDI integrations with SPS Commerce, LogicBroker, and Cymbio to scale B2B fulfillment ahead of peak season.
B2B Bulk Order Upload
Need to stay compliant with retailers? Do you want to save time with the ability to upload B2B orders via an Excel spreadsheet that includes label type and special instructions?
Stay tuned - something big is coming for merchants using our manual B2B solution!
Global presence for global presents.
👶 Just getting started with international, and want to test demand during peak? Ship to 220 countries from any ShipBob location.
🧒 Global sales heating up and need to optimize the shopper experience just before the rush? Turn on DDP shipping from the US, Canada, UK, and Ireland for seamless cross-border checkout.
🧑🎓Ready to maximize global sales? Explore in-country fulfillment. With 30+ fulfillment centers across the US, Canada, Australia, the United Kingdom, and Europe, leverage scalable capacity through one centralized solution.
International Shipping From Any Location
ShipBob supports worldwide standard and expedited shipping from any of our fulfillment centers.
Reach customers in 200+ destinations from any of our US, UK, EU, Canada, and Australia fulfillment centers.
Shipping from multiple fulfillment centers? We'll always ship from the most optimal location to the destination country.
Delivered Duty Paid (DDP) shipping
Ensure a seamless cross-border experience to convert more international shoppers into loyal customers.
ShipBob’s Delivered Duty Paid (DDP) program allows your customers to prepay duties and taxes so that their orders do not get held up at customs or hit with extra charges post-purchase.
DDP is now available in Canada, in addition to ShipBob Ireland, United Kingdom, and most US fulfillment centers.
ShipBob's Global Locations
🇦🇺 Australia
📍Melbourne
📍Sydney
🇬🇧 United Kingdom
📍Birmingham
📍Manchester
🇪🇺 Europe
📍Gorzow, Poland
📍Dublin, Ireland
🇨🇦 Canada
📍Brampton, Ontario
📍Additional capacity coming soon!
🇺🇸 United States
📍20+ US Warehouses
Handle peak volume with peak efficiency.
Now is the time to iron out your supply chain into the seamless, well-oiled machine you need it to be before BFCM — and that’s where we come in.
ShipBob’s logistics platform and supply chain solutions enable you to avoid stockouts and fulfillment issues, even on your busiest days.
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Inventory Placement
Get your products to customers faster and cheaper with Inventory Placement.
Send your inventory to just one ShipBob fulfillment center, then we’ll distribute your inventory across our US locations based on your unique customer mix and order history.
ShipBob’s Inventory Placement is currently available as a pilot program in the United States.
Get Inventory from China to the US
We are offering weekly freight sailings with FreightBob! Get unparalleled flexibility when sending freight to the US from China, without having to wait for specific sail dates.
Enjoy guaranteed capacity via fast and affordable rates, just in time for the holidays.
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Save Time Sending Inventory
Our new bulk upload feature for warehouse receiving orders (WROs) lets you add up to 100 SKUs at a time — saving you time, reducing the probability of errors, and improving WRO processing times.
Current ShipBob merchants can start using WRO bulk upload at the end of October.
Have lot products or dangerous goods? We recently added the ability to edit both these product attributes when submitting WROs.
Automation Rules for Developer API
Syncing orders via API and want to automate specific order management workflows? We're extending the availability of existing Automation Rules to support orders synced via ShipBob's developer API.
Specify supported actions (add product, ignore order, request signature, and exclude gift message) based on 4 conditions: Order tags, Order total amount, Ship option, and Shipping country code.
API Automation Rules will be generally available at the end of October ‘22.
Connectivity for peak demand.
New to ShipBob? Our App store has 40+ direct integrations with the most popular tools for ecommerce.
Looking to build a custom integration? Join the 1,000+ developers using ShipBob’s Developer API for custom integrations and merchant-specific workflows.
Need white-glove support to build a custom integration? Our Integration Solutions team can help.
App Store
Discover ecommerce platforms and other popular tools to manage inventory and orders, coordinate smooth returns, supply customer service teams with real-time data, and so much more in ShipBob’s App Store!
Some of our recently added apps and favorites for peak include Klaviyo, Gorgias, Walmart Marketplace, and Fulfil.io.
Developer API
Leverage ShipBob’s REST API to connect your tools to ShipBob.
We’ve added a new API endpoint to help you pull real-time data about inbound inventory more efficiently than before.
Our ‘Get multiple WROs’ API endpoint enables you to request multiple WROs, including expected and received inventory quantities for every item in each WRO. Visit ShipBob’s Developer Documentation to learn more.
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Carrier Surcharges
Peak season is in full swing - get ahead of forecasting and budgeting by reviewing a comprehensive breakdown of carrier-implemented surcharges.
Cutoff Dates
Ensure your inventory is available and prepped in time for this year’s peak season. Learn more about ShipBob’s shipment, inventory receiving, kitting, and value-added services (VAS) cutoffs.
SLA Extensions
ShipBob is ramping up for peak season by hiring hundreds of associates to meet the increased demand. However, we expect to receive more orders than we can physically process within our standard SLAs so some extensions will be applied to our SLAs.
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