ShipBobFALL '21 RELEASE
It's no secret the global supply chain has been hurting (scarcity of raw materials, increase in product demand, COVID-driven factory shutdowns, port congestion, rising container shipping costs, and early signs of carrier capacity challenges), so it's never been more important to meet people where they are so they can get your products this holiday season.
From supporting new sales channels, to reducing the barriers to purchase and delivery, ShipBob's got you covered to deliver on your holiday promises.
Hear from fellow ecommerce brand operators and ShipBob customers, including BAKblade, The Caker, and Black Claw, on how they’ve leveraged our latest features.
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ShipBob’s brand new automated retail dropshipping solution supports order fulfillment from retailer websites on behalf of our merchants.
Fulfill online orders for retailers like Target, Neiman Marcus, Macy’s, and Nordstroms through ShipBob’s retail dropshipping program. You’ll be able to sell products directly on their online stores and have ShipBob ship those orders to the end customer!
Embrace retail dropshipping as a growth tool and reach more shoppers. To get started, request more information.
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ShipBob’s new retail distribution solution automates fulfillment of B2B orders from retail partners, and ships your inventory to retailers who either then fulfill orders for their end customers or place your inventory at brick-and-mortar storefront locations.
New to our B2B capabilities are direct integrations with SPS and other EDI providers to connect with retailers and automate order management and third-party shipping.
Retail distribution is available by request today, with general availability starting January 2022. To get started, request more information.
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Partner with ShipBob and the world’s largest multichannel retailer to grow your business! Walmart Marketplace offers massive scale to reach more potential customers. In fact, Walmart’s US ecommerce sales continue to outperform the market with 40% YoY revenue growth.
Not only does ShipBob’s direct integration with Walmart support order fulfillment for orders placed on Walmart Marketplace, we also fulfill orders for merchants participating in Walmart’s free TwoDay delivery program that includes 2-day badging.
As a preferred Walmart partner, ShipBob can help fast-track the approval process for you to sell on Walmart Marketplace and participate in Walmart’s free 2-day delivery program! To get started, follow the instructions here or request more information.
Today’s shoppers not only prefer, but expect fast shipping: 67% of shoppers expect 2-day delivery and 85% of shoppers are more likely to buy when 2-day delivery is offered. If you’re not offering 2-day or expedited shipping today, now is the time!
As we approach this holiday season, offering fast shipping options to shoppers can make or break major gift-giving events and family celebrations. Last peak season, we saw average ground delivery times increase by over 2.6X in December and we can expect similar challenges, given today’s global supply chain issues.
Mitigate delays from ground delivery reliance (and unhappy customers!) by offering fast, reliable, and affordable shipping experiences to delight customers during this holiday season.
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Learn more on how BAKblade grew 291% in under 3 years by partnering with ShipBob for fulfillment.
When you ship orders from our non-US locations, you can provide expedited shipping for your customers (in addition to standard shipping).
This includes our fulfillment centers in Canada (1-3 business days within Canada), Ireland (1-3 business days to anywhere in the EU), England (1-2 business days within the UK), and Australia (1-3 business days within Australia) starting November 2021. Poland (coming soon) will also support expedited shipping in 2022!
To get started, follow the instructions here.
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Build shopper trust by displaying 2-day shipping badges with estimated delivery date for eligible purchases.
Powered by ShipBob’s 2-Day Express shipping and CartBob, these badges appear when the ship option is eligible (based on US location, time of day, and business day) and can help increase conversions by highlighting delivery speed before shoppers add products to their cart.
This feature will be available for early adopters starting November 2021, and generally available by January 2022 for US Shopify stores. To inquire about early adopter program participation, request more information.
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A custom branded experience can influence purchasing decisions, generate social buzz and recommendations, and can boost customer loyalty and retention. During the holiday season, this is more important than ever:
• 40% of shoppers share images of brand packaging on social media if unique or branded.
• 50% of shoppers will recommend products that arrive in branded packaging.
• 55% of shoppers will return to the brand's website if their purchase arrives in branded packaging.
The holiday season is a special time of year, and creating an unforgettable unboxing experience during peak season will help your brand stand out from the competition and leave a lasting impression.
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Learn more on how Juspy founder got 50% of her time back by handing off fulfillment to a global partner.
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From the bride thanking their maid of honor. From the mom who misses her daughter. From the person who hasn't seen their best friend since before the pandemic. Let your customers add heartfelt notes to their recipients.
Gift notes are now available in the ShipBob dashboard to enable. Gift notes print in black and white on ShipBob's 4"x6" thermal paper and can display up to 500 characters for your customer. We'll also display your brand logo on the gift note if desired.
Automatic gift note ingestion is available for Shopify and WooCommerce stores, ShipStation, and using our Developer API. If you’re using other ecommerce platforms, you can add gift notes manually by uploading orders via Excel and editing orders before they are picked and packed. To get started, follow the instructions here or request more information.
ShipBob makes it easy for you to incorporate custom packaging. ShipBob’s proprietary box algorithm uses product dimensions and your selected packaging preference to find the right custom package size to use for any order combo and keep costs consistent.
ShipBob supports both custom boxes and custom mailer packaging types. Custom packaging materials should be sent to all fulfillment centers you use and stocked as a SKU (part of your inventory).
To get started, follow the instructions here or request more information.
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In today’s convenience economy, ShipBob is committed to helping small and medium sized ecommerce brands grow their brands globally. ShipBob is located in the US, Canada, Australia, the United Kingdom, and the EU.
All fulfillment centers run on ShipBob’s warehouse management system, SLAs, and support team to provide the same level of world-class fulfillment and transparency through our dashboard.
Thinking about expanding in 2022? Start the conversation now.
In 2020, retail ecommerce revenue in the European Union reached over $500 billion USD and is projected to reach $569 billion USD by 2025. Germany and France in particular are large, fast-growing segments, ranking among the top 10 largest ecommerce markets in the world. Reaching shoppers in mainland European countries with fast, cost-effective delivery options is about to be easier than ever.
ShipBob Poland, located in Western Gorzów Wielkopolski, is our first mainland European hub and will start shipping orders to EU destinations in January 2022. To inquire about early access, request more information.
ShipBob Australia, located in Melbourne, opened in June 2021. We've partnered with Australia Post and Aramex for standard shipping within Australia, and Australia Post for returns support.
We've added expedited shipping and are extending support for additional order destinations including New Zealand, Japan, Hong Kong, and more. To get started, follow the instructions here or request more information.
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Discover how tattoo supply brand Black Claw found an international tech-driven fulfillment partner in ShipBob.
ShipBob’s new DDP solution automates the calculation of cross-border duties and taxes for shipping international orders from the US upfront. Unlike Delivery Duty Unpaid (DDU), DDP prevents long delivery times and surprise fees for consumers, providing a more frictionless and loyalty-building international shipping experience.
ShipBob leverages FlavorCloud’s technology to calculate and charge duties and taxes at checkout, then ShipBob purchases a DDP label from FlavorCloud, and FlavorCloud monitors each shipment through customs and ensures deliverability.
ShipBob’s new DDP solution is generally available for shipments originating from the United States. Supported platforms include Shopify, BigCommerce, and WooCommerce.
To get started, request more information.
With 40% of order volume occurring during peak season (November - December) on average, it’s more important than ever to have a deep understanding of your inventory and orders.
ShipBob’s inventory and order management features provide you more control and complete visibility and trust that ShipBob is handling your fulfillment how you want.
Rules are recurring, automated procedures that can help you ensure a smooth fulfillment process. Examples of rules include requiring a signature, enforcing strict FIFO inventory management with partial commitment, splitting every order to have one item per shipment, and much more. Here are ShipBob rules defined:
• Destination-based fulfillment rules: Specify which fulfillment center(s) can fulfill orders going to a specific country.
• Automation rules: Specify an action taken based on specified conditions.
• Inventory allocation rules: Specify how ShipBob reserves your inventory for orders.
• Order autosplit rules: Specify when ShipBob should automatically split orders before fulfilling.
To get started, follow the instructions here or request more information.
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Want to include a seasonal marketing insert or free gift for your VIP shoppers? Need to remove an out-of-stock item from multiple orders? Bulk order edits will help you save precious time during the holiday season!
Now, you can add in bulk by editing multiple orders in less than a few minutes directly from the dashboard — no need to submit a support ticket.
To get started, follow the instructions here or request more information.
Faster order import means faster fulfillment for shoppers and improved inventory count accuracy for merchants. In the past, ShipBob synced Shopify orders every 30 to 120 minutes depending on order volume. With this update to ShipBob’s Shopify integration, orders from Shopify will now sync in real-time to your ShipBob dashboard.
All merchants leveraging ShipBob’s Shopify integration will be automatically updated by end of December 2021. Learn more.
Don’t want your orders to sync automatically in real-time? To opt out of real-time order sync, use ShipBob’s Shopify order import delay feature.
We want to provide you with seamless connectivity, help you activate consistent and elevated customer experiences across multiple sales channels, and enable you to use more of the tools you love in a way that feeds into your fulfillment dashboard.
We’re always building out new integrations based on customer feedback. With over 36 direct integrations across 8 categories, you can create the perfect tech stack for the holiday season (hello, Gorgias!) that will help grow your business smarter, faster, and stronger than ever before.
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