International shipping gives you a platform to reach customers all over the world.
No matter where you are in your journey to global expansion, ShipBob can help you achieve your international goals with cross-border solutions and a physical presence in 3 continents.
🇨🇦 Second Canada location in Toronto
ShipBob Canada’s newest Toronto location, with an additional location in Ottawa, allows you to ship to 70% of Canada’s population in three days or less.
Our two Canadian fulfillment centers are strategically located to help provide a better shopper experience and drive Canadian growth.
🌎 Worldwide shipping from any fulfillment center
Implement an international shipping strategy from any ShipBob fulfillment center. Reach customers around the world by shipping internationally from ShipBob’s UK, Australia, and EU* fulfillment centers.
With this new release, ShipBob now supports worldwide shipping from any fulfillment center! Cross-border ecommerce is projected to account for 22% of shipments in 2022, so there’s no better time to start shipping worldwide. Tap into endless growth opportunities by reaching customers in 200+ destinations from our US, UK, EU, Canada, and Australia fulfillment centers.
*International shipping from the EU will be available June 6, 2022.
Shopify tariff code sync
Enter your tariff code in Shopify, and ShipBob will automatically sync tariff codes from your Shopify store to products with empty fields on the ShipBob dashboard to save time, minimize human error, and ensure seamless cross-border shipments.
Our sync logic only updates your ShipBob dashboard if fields are empty, making it easy for you to populate tariff information for new SKUs added to Shopify without overriding information you’ve already entered in your ShipBob dashboard.
Improved international order routing algorithm
For merchants fulfilling orders in multiple countries, we've simplified inventory allocation across all countries we ship from to help you achieve more cost-effective international fulfillment.
Instead of defaulting to shipping from the US when the non-US in-country fulfillment center is out-of-stock, we now automatically assign the order to the fulfillment center with the lowest shipping cost.
Reduce transit times, and increase visibility for freight coming to the US from China.
ShipBob is the first fulfillment company to successfully execute ocean freight distribution by chartering boats specifically reserved for customers’ goods.
FreightBob is an end-to-end managed freight and inventory distribution program that includes ocean freight powered by Flexport, combined with ShipBob’s cross-docking, automated inventory distribution, and goods transfers across ShipBob’s fulfillment network. FreightBob can help you get products to customers faster, increase revenue, and forecast with greater precision.
While this solution is currently for delivering shipping containers directly from China to the West Coast and East Coast of the United States, it will be expanded worldwide in 2022.
Meet your customers where they are.
Selling on more than one channel opens up a world of opportunity for your business and offers benefits such as new customers, increased brand awareness, and more sales.
Shopify integration enhancements
Simplify ShipBob and Shopify account management with new self-serve setup and integration settings. By consolidating all of your Shopify settings into one place in ShipBob, you can now manage multiple stores easily with upgraded access and control over business-critical integration settings.
Three new settings – bulk order import, fulfill ShipBob line items only, and payment status – give you more direct control over running your Shopify store in ShipBob.
Shopify bulk order sync
Use bulk order sync for your Shopify store to automatically import historical orders or a large set of orders at once, filling any gaps and minimizing supply chain disruptions.
Shopify merchants can choose from flexible order sync settings including new bulk order sync, real-time order sync, or manual order sync. With bulk order sync, you can upload multiple orders according to a specific timeframe (vs. manually selecting each order), saving you time and effort over manual order sync.
New Amazon integration and inventory sync for FBM in North America
Fulfill orders for Amazon's marketplaces in the US, Canada, and Mexico with our new and improved integration for Amazon Fulfilled by Merchant (FBM).
You can not only easily sync products and tracking as you did before, but also enjoy faster order sync (from 2 hours to just 30 minutes!), and new inventory quantity sync that uses smart logic to sync your inventory counts between platforms every 15 minutes.
40+ new retailers
ShipBob now integrates with over 60 retailers, including Williams Sonoma, Kroger, Petco and 37 others added to our ecosystem over the last couple of months for EDI-automated online and/or in-store B2B order fulfillment.
Leverage our expansive B2B network, EDI integration partners SPS Commerce, LogicBroker, and Cymbio, and speed-to-market to satisfy your retail partners and end consumers alike.
Edit B2B order lot details
Gain more control over B2B fulfillment with order-specific lots. In addition to using lot numbers for SKUs you want to separate out by batch, ShipBob now offers the ability to specify a lot to use for a B2B order, which enables you to use the first in, first out (FIFO) inventory method.
Don’t fret about your merchandise expiring or a new rebrand going awry. You can track and separate out inventory of the same SKU that you don't want mixed.
Competition is now on a global scale, and shopper expectations have skyrocketed.
Keep up with rising customer expectations for delivery by investing in transparent delivery experiences.
Shoppers demand transparency when it comes to order delivery - and they want it fast.
Give customers faster access to accurate order tracking with new real-time tracking for Shopify, Squarespace, Ebay, ShipStation, WooCommerce, BigCommerce, and BackerKit integrations.
Order tracking details will automatically sync between ShipBob and store integrations within minutes vs. previous 1-hour syncs.
Our new direct integration with Klaviyo syncs shipment status from all order milestones — limited stock notifications, pre-shipment alerts, tracking updates, and more.
Push key order notifications via email and SMS directly to your customer to reduce WISMO (“Where is my order”) questions, making sure your customers know where their package is at all times.
Our direct integration with Klaviyo is now available in the ShipBob App store.
Seamlessly leverage one trusted partner for all your omnifulfillment needs.
We empower you to scale effortlessly and cost-effectively with the right tools, support, and strategic guidance.
Box algorithm enhancements
Optimize for cost when you use both custom and standard packaging when you opt in to a new custom box adder setting that will assign either standard or custom packaging to orders, depending on the cheaper estimated billable weight of each packaging option available.
The new box algorithm option will choose the cheapest option between custom box and standard packaging.
Prop 65 labels
California's label law, Proposition 65, can be confusing and costly. To avoid running the risk of lawsuits or fines, you can trust us to apply Prop 65 labels to all of your orders that ship to California and keep your business in compliance.
To do this, products must be marked as “Prop 65 label required” on the Product Details page under packaging requirements for each SKU we’d ship to customers. Your individually cut Prop 65 labels must be shipped to ShipBob and stored as inventory in every fulfillment center that you’ve enabled to ship to California.
Delightful customer experiences start on the warehouse floor.
Our proprietary warehouse management system (WMS) provides consistent, optimized operations across ShipBob’s global network, including Merchant Plus sites leveraging ShipBob’s WMS solution for in-house fulfillment.
Cycle counts for improved inventory accuracy
Great customer experiences require great inventory management. One way to ensure inventory accuracy within the warehouse is through cycle counts, a proactive method of physically confirming that inventory counts match our records in ShipBob’s proprietary warehouse management system and your dashboard.
All fulfillment centers in ShipBob’s global network now have a proactive cycle count process to identify and fix inventory discrepancies. Cycle counts will be performed quarterly for all SKUs to verify all inventory attributes including total count, quality, and lot/expiration to ensure that no inventory issues impact your customers.