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SHIPBOB INTEGRATIONS
Integrate key platforms to send personalized messages, real-time order updates, and inventory notifications to customers at any time. By leveraging ShipBob fulfillment data, you are now able to send order-specific updates at all touch points — from the moment of purchase to completed delivery.
Klaviyo's integration with ShipBob syncs shipment status from all order milestones, enabling you to reach customers with custom email and SMS updates for limited stock notifications, pre-shipment alerts, tracking updates and more. Push key order updates directly to your customer to reduce WISMO (“Where is my order”) questions, and make sure your customers know exactly where their package is at any point along the way.
Klaviyo is by far the best ESP - it is our source for all automations, which allows us to convert more shoppers, retain more customers, and ultimately provide a better experience for long-term brand loyalty. Their data management system is outstanding.
Don't let delays impact shopper experience
Automate customer alerts via email or SMS when orders are delayed or on hold to set delivery expectations.
Our integration with Klaviyo provides deeper, more contextual order information to reduce the frequency of questions like “Where is my order?” by letting customers know exactly where their package is at every touchpoint.
49% of brands are investing in tools to provide delivery transparency. - Shopify Market Credibility Study, 2021
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Enhance communication and transparency
Improve shopper experience and encourage loyalty by providing better transparency on order status starting at checkout.
Clear communication not only helps set delivery expectations, but also provides a better shopping experience, builds trust, and retains new customers in the ever-evolving world of ecommerce.
Sync live fulfillment status
Push ShipBob data directly into your Klaviyo dashboard to provide current fulfillment status even before an item gets handed off to a carrier, such as:
“This order has been received by the warehouse”
“Awaiting carrier pickup”
“This order is being picked and will be out today”
Inaccurate delivery times and cost estimates can jeopardize customer relationships. Providing delivery transparency is key to creating customers that want to stick around.
